We are excited to announce the launch of a new platform designed to enhance your healthcare experience. Our transition to the CERNER system marks a significant step forward in providing you with more efficient, seamless, and personalized care. This page is your go-to resource for the latest updates, helpful tips, and answers to common questions about this transition.
Why is OCH Moving to CERNER?
At OCH Regional Medical Center, your health and well-being are our top priorities. The CERNER system allows us to:
- Streamline Your Care Experience: With an integrated system, your medical records, test results, and appointments will all be accessible in one place.
- Improve Access: View your health records 24/7, empowering you to stay informed and engaged in your care journey.
- Deliver Personalized Insights: The system helps us tailor recommendations and care plans specifically for you.
What Do I Need to Bring to My Next Appointment?
To ensure a smooth visit during this transition, please bring:
- A valid photo ID
- Your current insurance card(s)
- A list of your medications, including dosage and frequency
- Any relevant medical history or documents
If you have questions about what to bring, feel free to call your provider’s office ahead of your visit.
What Should I Expect at My Next Visit?
While we strive to make this transition as seamless as possible, you may notice:
- Longer Check-In Times: Our staff is working diligently to navigate the new system and ensure all your information is accurate.
- Patient Portal Access: You will receive instructions on how to access our new patient portal, where you can view your medical records, appointments, and more.
- Additional Questions: We may ask for updated personal or medical information to ensure your records are complete.
We appreciate your patience as we work to make this transition beneficial for everyone.
Introducing the New OCH Patient Portal
The new OCH Patient Portal offers you secure, 24/7 access to your healthcare information. Here’s what you can look forward to:
- Access Your Health Records Anytime: View your medical history, test results, and prescriptions conveniently from any device.
- Schedule and Manage Appointments: During the initial phase, appointments will be scheduled directly through your doctor’s office.
- Secure Communication: Send and receive messages from your care team directly through the portal.
- Personalized Insights: Receive health recommendations tailored to your needs.
To easily connect to your new OCH Patient Portal, download the HealtheLife app:
- For iOS devices: Apple App Store
- For Android devices: Google Play Store
FAQs
Please note that not all current health records will be transferred to the new system. For questions about accessing your records, please contact your doctor’s office directly.
Please contact our dedicated support team at 662-323-4320 or patientportalsupport@och.org. They’ll be happy to assist you.
While we’re doing everything possible to minimize disruptions, you may experience slight delays. Arriving early and bringing the necessary documents will help ensure a smoother process.
Need Help? If you have additional questions or concerns about the CERNER transition, please don’t hesitate to contact us:
- General Questions: Patients should call their provider or 662-323-4320
- Patient Portal Questions: patientportalsupport@och.org
- Visit Us: Stop by our front desk for in-person assistance.
Thank you for your understanding and cooperation as we work to enhance your healthcare experience. We’re excited about the positive changes this transition will bring and appreciate your support.
OCH Regional Medical Center: Dedicated to Quality, Compassionate Care.